We stand behind the products we offer.

All tech products (GPS collars, smart feeders, cameras) include a 30-day functional warranty covering:

  • Factory defects

  • Malfunctions

  • Non-working electronics

  • Items not operating as described

What’s not covered:

  • Damage caused by misuse

  • Water damage (unless the product is rated waterproof)

  • Chewing, scratching, or pet damage

  • Normal wear and tear

If your item is defective within 30 days, we’ll replace it at no cost.

Email: customerservice@ninelivesco.com